Question 1

What are the opening hours?

Accepted Answer

Fri 6 Nov: 10:00 — 19:00. Sat 7 Nov: 10:00 — 19:00. Sun 8 Nov: 10:00 — 19:00.

Question 2

How do I get to Nau Bostik?

Accepted Answer

Metro L1 — Sant Andreu (8 min walk). Rodalies R3/R4/R12 — Sant Andreu Arenal (10 min walk). Buses H8, V27, 11, 40, 73 stop at Onze de Setembre. We strongly recommend public transport.

Question 3

Is the venue accessible?

Accepted Answer

Step-free access throughout the main hall, accessible toilets, and service animals welcome. If you need additional support, write to us in advance and we'll arrange it.

Question 4

Is there a kids area?

Accepted Answer

Yes — a supervised kids zone runs Sat and Sun afternoons. Under 12s enter free with a ticketed adult.

Question 5

Food & drink?

Accepted Answer

A curated food court runs all three days. Vegetarian, vegan and gluten-free options at every stand. Tap water is free; bring a refillable bottle.

Question 6

Cloakroom & lockers?

Accepted Answer

Cloakroom at the main entrance (small fee per item). A limited number of day lockers are available — first come, first served.

Question 7

How do I pick up my accreditation?

Accepted Answer

Accreditation desk is right inside the main entrance. Bring your ticket QR (from 3cket) and a photo ID. Press: pick up at the press lounge.

Question 8

Can I leave and come back?

Accepted Answer

Yes. Re-entry is allowed for the day your ticket covers. Three-day passes re-enter across all three days.

Question 9

What's the photography policy?

Accepted Answer

Personal photography is fine. Professional/commercial shoots require press accreditation. By entering the venue you consent to being filmed for event coverage.

Question 10

Refunds?

Accepted Answer

Tickets are sold and refunded by 3cket directly. Check their refund policy on the ticket page.

Preguntes freqüents.